INTERVIEW | Make Money Without Sacrificing Your People or Your Values with Mercer Carlin and Christen Bavero
Mercer Carlin and Christen Bavero are leadership development experts who help businesses achieve better results by investing in their people. Mercer was a founding partner of Transact, which grew from five employees into a billion-dollar business, where she oversaw more than 1,100 insurance salespeople across four sites and helped build a strong company culture. Christen brings 25 years of experience across public education, public health, and business, including leadership training for fast-growing companies. Together, they founded a leadership development and executive coaching business focused on helping leaders build thriving businesses without sacrificing the people who make them successful.
On this episode we talk about:
How Mercer built her career from telemarketing into helping grow a billion-dollar business
Why taking action and following opportunities can lead to unexpected career breakthroughs
How to build a profitable business while genuinely caring for employees and avoiding burnout
Why Mercer and Christen partnered to help leaders improve communication, team alignment, and leadership skills
How executive coaching, leadership development, and team alignment can help businesses overcome challenges and create stronger workplace cultures
Top 3 Takeaways
You don't need a perfect plan to build a successful career. Take the next available step, try new opportunities, and learn as you go. Clarity often comes from action rather than waiting for the ideal opportunity.
Making money and taking care of people aren't mutually exclusive. Businesses can achieve strong financial results while creating environments where employees feel supported, inspired, and motivated instead of burned out.
Great leadership requires more than technical expertise. People often get promoted because they're good at their jobs, but managing teams requires additional skills. Investing in leadership development, communication, and team alignment helps both employees and businesses thrive.
Notable Quotes
"I'm a big believer in doing something, even if it's not the perfect thing."
"You can take care of people and still be super successful."
"We're not here to run an agenda. We're here to be of service to you."
Connect with Mercer Carlin and Christen Bavero:
LinkedIn: https://www.linkedin.com/in/christen-bavero-she-her-184679b3
Other: Level Up — Leadership development, executive coaching, and team alignment
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